Please contact MedStar Family Choice-DC if you have any questions or concerns about the services we provide.
Current Enrollees
If you are already an enrollee and have any questions, please call 888-404-3549 , Monday to Friday, from 8:00 am to 5:30 pm. To have your issues addressed, please call during normal business. You may leave us a non-urgent message after hours. Calls received after normal business hours will be returned the next business day.
If you need to reach our After Hours Nurse Advice Line , please call 855-798-3540
Interested in Joining?
If you are a potential enrollee interested in enrolling in MedStar Family Choice-DC, please call DC Healthcare Alliance at 800-620-7802 or 202-639-4030.
For TTY/TDD, please call 202-639-4041.
Providers
Whether you are already a provider or would like to become a provider, please call Provider Relations at 855-798-4244, Monday to Friday, from 8:00 am to 5:30 pm. Any calls received after business hours will be returned the next business day.
Care Management Department
Please call at 855-798-4244. We are available Monday to Friday from 8:00 a.m. to 5:30 p.m. Any voice messages received after hours will be addressed the next business day.
