No-cost telehealth and no appointment needed
As a member of MedStar Family Choice, you can have online doctor visits through MedStar eVisit – Telehealth for free and without an appointment. You can use this service anytime, day or night, all year round, from your own home. Doctors from MedStar Health will check you for common sicknesses and injuries and help you with treatment plans. You can join by downloading the app on your tablet, phone, or using a computer.
Remember to dial 911 or go to the emergency room if you have a serious medical issue.
How MedStar eVisit - Telehealth works.
- Get the MedStar eVisit app on your Apple iPhone or Android device, or click here on your computer (make sure you have a web camera and microphone).
- Make an account.
- Confirm your MedStar Family Choice insurance plan.
- You don't need an appointment. After making your account, you can talk with a certified MedStar Health provider whenever you need.
- Your health provider will talk with you, figure out what's wrong, give you a prescription, or assist with a referral if necessary.
- Keep the app on your phone (or save it on your computer) so that MedStar eVisit – Telehealth is always ready when you need it.
- If you need language services, including ASL for people who are deaf or have trouble hearing, check out this guide at evisitinterpreter.medstartelehealth.org before your visit to know what will happen. You can tell us what language help you need during the process.
- ¿Desea solicitar servicios de traducción durante esta sesión? Revise la guía a evisitSpanish.medstartelehealth.org antes de comunicarse con el proveedor en eVisit.
Unsure of where to go? MedStar eVisit – Telehealth providers can help find the best place to receive care.
When to not use MedStar eVisit - Telehealth.
- You should not use MedStar eVisit – Telehealth if you have severe flu symptoms and require an in-person evaluation.
- These symptoms include difficulty breathing or shortness of breath, chest pain or discomfort, dizziness, confusion, severe or persistent vomiting, or flu–like symptoms that improve then worsen again.
- If you have a medical emergency, call 911 or visit your nearest emergency room.
How much does MedStar eVisit - Telehealth cost?
MedStar eVisit – Telehealth is always available at no cost for all MedStar Family Choice members.
Information current as of: